Customer App_
A smooth customer booking flow for movies and cinemas with seat selection, secure payments, and instant ticket delivery.

- 1
Movie discovery
Browse now-showing and upcoming movies with trailers, genres and ratings. Discovery pages help users decide faster and improve conversions. A rich discovery experience also supports better SEO for your brand searches.
- 2
Theatre & showtime selection
Filter by location, theatre, date and show timings with clean UI. Customers can quickly find a show that matches their schedule. Better filtering reduces drop-offs and increases booking completion.
- 3
Interactive seat selection
Seat map with available/blocked seats and pricing by seat class. Visual seat selection reduces confusion and speeds up checkout. It also helps upsell premium seats and increase AOV.
- 4
Dynamic pricing support
Support different prices by screen, seat class, time and day (as configured). Pricing flexibility helps cinemas maximize revenue while staying competitive. Transparent price breakdown improves trust.
- 5
Offers & coupons
Apply coupon codes, bank offers and seasonal discounts during checkout. Promotions increase conversion and repeat usage. Admin can control eligibility rules and usage limits.
- 6
Secure payments
Integrate payment gateways for cards, UPI/net banking and wallets as required. Customers get instant confirmation after successful payment. Payment reliability is critical for trust and repeat bookings.
- 7
Instant e-tickets (QR)
Digital tickets delivered instantly with QR code and booking details. QR reduces queue time and improves theatre operations. Tickets remain accessible even after app restart via booking history.
- 8
Booking history & invoices
View past and upcoming bookings with receipts and show details. Customers can share tickets easily from history. Clear history reduces support requests and increases confidence.
- 9
Cancellations & refunds (policy-based)
Support cancellation windows and refund rules based on your policy. Show the policy clearly before payment to reduce disputes. Clean workflows improve support efficiency and user trust.
- 10
Notifications
Get alerts for booking confirmations, show reminders and last-minute updates. Notifications reduce no-shows and increase customer satisfaction. Preferences keep messaging relevant and non-intrusive.
- 11
User profiles
Manage saved theatres, favorite genres and personal details. Profiles enable personalization and faster repeat bookings. This also helps analytics and retention campaigns.
- 12
Ratings & feedback (optional)
Collect feedback for theatres, booking experience and support quality. Use ratings to improve service and highlight top theatres. Social proof can also be used on the website for conversion.






































