Customer App_
A smooth customer experience for booking services, tracking job progress, managing vehicles, and building repeat service revenue.

- 1
Vehicle profiles
Save car/bike details like model, year, fuel type, and service notes in one place. This helps customers book the right service and helps garages diagnose faster. Profile-based personalization improves retention and upsells.
- 2
Service catalog & packages
Show service packages, add-ons, pricing ranges, and what's included. Customers understand value before booking, which increases conversions. You can highlight seasonal offers and high-margin services.
- 3
Booking & scheduling
Select date/time slots with clear availability and capacity rules. Customers can choose workshop visit or pickup/drop (optional). A reliable scheduling flow reduces cancellations and improves service quality.
- 4
Pickup & drop coordination (optional)
Request pickup/drop addresses and instructions for doorstep service. Track driver arrival ETA and status updates in real-time. Doorstep workflows help differentiate your brand and increase repeat bookings.
- 5
Job status tracking
Track stages like received, diagnosis, in-progress, ready, and completed. Transparent updates reduce support calls and build trust. Customers stay engaged instead of switching to offline follow-ups.
- 6
Quotes & approvals
Share estimated costs and request approvals before proceeding (optional workflow). Customers can approve/reject add-on work quickly. Approvals reduce disputes and improve customer satisfaction.
- 7
Payments & invoices
Support online payments, COD, or pay-at-center options based on your business model. Generate digital invoices and share receipts inside the app. Clean billing increases trust and helps businesses manage accounting.
- 8
Service reminders
Send reminders for periodic maintenance, oil changes and inspections. Reminders drive repeat revenue and keep customers engaged. Automated reminders are one of the highest ROI features for garages.
- 9
Chat & support
In-app chat for support, approvals, and coordination. Centralized communication reduces missed calls and misunderstandings. Chat history also helps teams resolve disputes faster.
- 10
Ratings & feedback
Collect ratings for service quality, pickup experience and delivery time. Use feedback to improve operations and build social proof. Reviews also support marketing and conversion on the website.
- 11
Service history & warranty notes
Maintain a complete log of services, invoices, parts replaced and warranty details. Customers trust brands that keep records and provide transparency. History also enables smarter future recommendations.
- 12
Offers & memberships (optional)
Run coupons, referral rewards, or membership plans for recurring maintenance. Memberships increase LTV and smooth revenue for service centers. Admin can configure offers per city or workshop.








































